FETCO provides expert level training to independent agents seeking certification on servicing, maintaining and repairing high-quality FETCO brewing and dispensing equipment. Training is performed by our team of expert service technicians in our classroom facility in Lake Zurich, Illinois on a quarterly basis at the minimum.  Service agents who desire to be on Preferred status must complete the course on a yearly basis.

In-field training may also be available to you on a limited basis.  Please contact the Technical Training Manager at (techsupport@fetco.com) to inquire about local training sessions that may be schedueld for your area in the upcoming months.
 

*** THE FACTORY TRAINING CENTER IS CLOSED UNTIL FURTHER NOTICE DUE TO COVID-19  ***

-further updates to the schedule will be posted here.

2020 Current Factory Training Schedule (schedule subject to change or dates may be added):

  * Friday, February 21st
  * Friday, April 24th  (CANCELLED due to covid-19)
  * Friday, June 19th (CANCELLED due to covid-19)
  * Friday, September 18th (CANCELLED due to covid-19)
  * Friday, November 13th (CANCELLED due to covid-19)

WHERE:  Training is normally held at at corporate office
   FETCO Corporate Office and Manufacturing Facility 
       600 Rose Road,  Lake Zurich, Illinois 60047 
       (847) 719-3000  - techsupport@fetco.com


BASIC DETAILS:
  • Unless previously arranged, these are 1 day sessions.
  • Class times from 9am to 4pm CST.
  • There is no cost to attend our service training sessions.
  • Coffee, drinks and a lunch will be provide to all participants.
  • Training session will include a factory tour.

HOW TO SIGN UP:
CLICK HERE to inquire about the upcoming dates, requirements, times and availability. You will receive a response within 24 hours.


PLEASE NOTE:
  • Training sessions provide certification to independent agents who service, maintain & repair FETCO coffee brewing equipment.
  • The main focus of the equipment training is (but not limited to): CBS-5000 "H", CBS-2100XTS, CBS-V+, TBS-2121 and GR-1/2 series grinders, coffee and tea brewers.
  • Formal certification documentation is presented upon satisfactory completion of the class.
  • These sessions ARE NOT intended for end-users or operators.  Equipment User Guides with detailed operating instructions are available on our website. here.
  • Although extremely rare, forces beyond our control may alter staff and facility availability and therefore training dates and times are subject to change.
  • Sessions typically fill up quickly and are available on a first-come, first-serve basis.